Terms of service

OVERVIEW
This website is managed by Yarnhugs. Throughout the site, the terms “we,” “us,” and “our” refer to Yarnhugs. Yarnhugs offers this website, including all information, tools, and services available from this site, to you, the user, provided that you agree to all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you participate in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including any additional terms and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any modifications constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least of legal age in the state or province where you reside, or that you are of legal age in your state or province and have given us permission to allow your minor family members to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the service (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

A violation or breach of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, use of the service, access to the service, or any contact on the website through which the service is provided, without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete, or up to date. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - CHANGES TO THE SERVICE AND PRICES
Prices for our products are subject to change without prior notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without prior notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and can only be returned or exchanged according to our Refund Policy.

We have made every effort to display the colors and images of our products in the store as accurately as possible. However, we cannot guarantee that the colors displayed on your computer monitor will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services that we offer. All product descriptions or pricing are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service on this site is void where prohibited.

We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, nor do we guarantee that any errors in the service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we modify or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we have no control or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without endorsement. We are not liable in any way for your use of third-party optional tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms on which the tools are provided by the relevant third party(ies).

We may also, in the future, offer new services and/or features via the website (including the release of new tools and resources). Such new features and/or services will also be subject to these Terms of Service.

SECTION 8 - LINKS TO THIRD-PARTY SITES
Certain content, products, and services available through our Service may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not be held liable or responsible for materials, websites, or other third-party materials, products, or services.

We are not liable for any damage or loss related to the purchase or use of goods, services, resources, content, or other transactions in connection with third-party websites. Please review the policies and practices of the third party carefully and ensure that you understand them before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you submit specific submissions upon our request (for example, contest entries) or without our request, creative ideas, suggestions, proposals, plans, or other materials (collectively, 'comments') via online, email, mail, or otherwise, you agree that we may, at any time and without restrictions, edit, copy, publish, distribute, translate, and otherwise use in any medium the comments you send to us. We are not obligated to: (1) treat comments as confidential; (2) pay compensation for comments; or (3) respond to comments.

We may, but are not required to, monitor, edit, or remove content that we determine at our sole discretion is unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable or violates the intellectual property of a third party or these Terms of Service.

You agree that your comments do not infringe the rights of third parties, including copyrights, trademarks, privacy, personality rights, or other personal or proprietary rights. You further agree that your comments do not contain defamatory or otherwise unlawful, offensive, or obscene material, or contain a computer virus or other malware that could affect the operation of the Service or a related website in any way. You shall not use a false email address, impersonate someone else, or otherwise mislead us or third parties regarding the origin of your comments. You are solely responsible for the comments you make and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Sometimes there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions. This information may relate to product descriptions, prices, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if the information in the Service or on a related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, modify, or clarify information in the Service or on a related website, including but not limited to price information, except as required by law. No specified update or refresh date applied in the Service or on a related website should be taken to indicate that all information in the Service or on a related website has been modified or updated.

ARTICLE 12 - PROHIBITED USE
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for illegal purposes;
(b) to solicit others to perform illegal acts or participate in them;
(c) to violate international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to provide false or misleading information;
(g) to upload or transmit viruses or other harmful codes that affect the functionality or operation of the Service, a related website, other websites, or the internet in any way;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretend, spider, crawl, or scrape;
(j) for obscene or immoral purposes; or
(k) to disrupt or circumvent the security features of the Service or a related website, other websites, or the internet.

We reserve the right to terminate your use of the Service or a related website for violating any of these prohibited uses.

ARTICLE 12 - PROHIBITED USE
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or free from errors.
We do not guarantee that the results that may be obtained from using the Service will be accurate or reliable.
You agree that we may, from time to time, remove the Service for an indefinite period or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your own risk. The Service and all products and Services provided through the Service to you are (unless explicitly stated by us) provided "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event will Yarnhugs, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, loss of income, loss of savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any product obtained using the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if advised of the possibility thereof. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions will be limited to the maximum extent permitted by law.

ARTICLE 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorney fees, made by a third party due to or arising out of your violation of these Terms of Service or the documents incorporated by reference herein, or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY
If it is determined that any provision of these Terms of Service is unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such severance shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties that have accrued prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or by discontinuing your use of our site.
If, in our sole judgment, you fail to comply, or if we suspect that you have failed to comply, with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice and you will remain liable for any amounts due up until the termination date; and/or we may deny you access to our Services (or any part thereof) accordingly.

ARTICLE 17 - WAIVER
If we fail to exercise or enforce any right or provision of these Terms of Service, it does not mean we waive that right or provision.
These Terms of Service and any policies or operating rules that we post on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including but not limited to any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service will not be construed against the drafting party.

ARTICLE 18 - APPLICABLE LAW
These Terms of Service and any separate agreements through which we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands.

ARTICLE 19 - CHANGES TO THE TERMS OF SERVICE
You can view the most recent version of the Terms of Service at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and changes to our website at our discretion. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after the posting of changes to these Terms of Service signifies your acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions regarding the Terms of Service should be sent to us at info@yarnhugs.nl.
Our contact information is as follows:
Yarnhugs
info@yarnhugs.nl
Kinkerstraat 380H, 1053 GJ Amsterdam
06 508 468 49
Chamber of Commerce number: 82090130
VAT number: NL003639504B79